Health and Wellbeing Portal

Loss of Hearing and Deafness

Facts about Hearing Loss

  • 11 million people in the UK (1 in 6) have some degree of hearing loss
  • 4.4 million people with hearing loss are of working age
  • 6.7 million could benefit from hearing aids but only about 2 million people use them

Source: Action on Hearing Loss, Hearing Link

 
 

Top tips for living with hearing loss

Talk to your Audiologist

Your audiologist will discuss with you whether your hearing loss is mild, moderate, severe or profound. Ask them if there are any devices you can use to help you, such as hearing aids, and what your options are to support you in managing your condition. These may include:

  • Hearing aids
  • Cochlear implants
  • Auditory brainstem implants
  • Hearing therapy
  • Lipreading classes
Let People Know How to Communicate with You

Before starting a conversation, let people know that you lipread. It can be confronting to be that open straight away, but there is nothing to be embarrased about, you have the right to take part in the conversation. It can be difficult to follow the conversation if you are stressed or anxious, being calmer means we can take more in

Stand close enough to the person you are speaking to so you can see their face and lips. Facial expressions and gestures can help you to follow what is being said.

Ask people to get your attention before they start talking, and let them know how you prefer them to do it. This might mean asking them to approach you in your eyeline, or tap you on the shoulder if you are OK with that.

If your hearing is better in one ear than the other, position yourself so that the speaker is closest to your good ear. Ask people to swap places with you if you need.

Don’t be shy to ask for what you need. If you miss what has been said, ask the speaker to repeat it or to phrase it differently. If you are struggling to follow the speaker, ask them to slow down or speak more clearly.

Everyone mishears things, so don’t be too self conscious.

Assemble Your A-Team

Find the professionals that will support you on a regular basis. This could include your audiologist or hearing therapist, counsellor and emotional/practical support from an individual, charity or peer support group.

These people will become Team You. It is important to build a support network to help you navigate the transition and ensure you that you don’t have to go through hearing loss/deafness alone.

Hearing loss can involve making a lot of changes to your life, which can be overwhelming and stressful. See our pages on Stress, Mental Health and Wellbeing for tips on how to relax, and strageties for improving your mental and emotional wellbeing.

Get Appy

There are loads of apps on the market that can help people with hearing loss. Ask your audiologist or peer support group if they can reccomend any. For starters:

  • Instant Messaging SMS text messaging, Facebook Messenger and WhatsApp are great ways to communicate quickly and most people will be used to using them all the time (Apple and Google Play)
  • Video Communication such as Skype, FaceTime (Apple) can be utilised so you can lipread. Facebook Messenger and WhatsApp also have these capabilities.
    BioAid Hearing scientists have developed an experimental hearing aid app which takes in sound through the microphone on your smart phone, makes the sound better and plays it in real time through your headphones
  • Voice Recognition These apps can recognise the words you or someone else is saying and transcribes them into text. Try Dragon Dictation (Apple)
  • TapTap This app will tell you when a loud noise has been made near by (Apple)

Hearing Loss and Work

If you are finding your hearing loss makes it more difficult to work, there may be reasonable adujstments that can be made. Work with your employer to see if there are any adjustments you or they can make that will make your working life easier or more comfortable. You can also ask your employer to refer you to Occupational Health for a worplace assessment, where we will produce a report of reccomendations taking your workplace and job role into account.

Reasonable adjustments could include:

  • Ensuring you can lipread in meetings by adjusting the layout of the room so you can see everyone clearly and using good lighting
  • Making adjustments to the jobrole to take your hearing into account, eg ensuring you can communicate by email rather than phone
  • Ensuring your office has good accoustics where sound travels well
  • Providing communication support such as speech-to-text reporters
  • Specialised equipment, which may include amplified telephones or flashing-light fire alarms
  • Providing a portable hearing loop for training days away from the office

It is important that your colleagues know how they can support you, ask for deaf awareness training if you feel that your workplace may benefit from one.

What to know if your colleague is d/Deaf
  • Ask your colleague if they need to lipread
  • Make sure they can see your face – have face to face contact and don’t cover your mouth
  • Attract your colleague’s attention before speaking, maybe by waving or tapping them on the arm. Check with them as to how they would prefer you to do this.
  • Speak clearly and at regular speed. Speaking too slowly or over exaggerating words can make lip reading more difficult. Speaking loudly comes across as aggressive and can be uncomfortable for hearing aid users
  • Use your normal facial expressions and gestures, don’t try to adapt them as this can make conversation harder to follow
  • When talking in a group, include everyone in the conversation, not just hearing people
  • If you are using communication support, talk to your colleague not the interpreter
  • If your colleague hasn’t understood you, don’t keep repeating it. Find a way to rephrase what you’ve said.